Thousands joined a 77th-minute exodus - timed to relate to the £77 it will cost for the most expensive match ticket next season - during Saturday's 2-2 draw at home to Sunderland.
Klopp was not at the match as he was undergoing surgery on an appendix problem, but having been prevented from answering questions about the pricing structure before the match the German has now spoken publicly.
"It is not too easy for me to say too much about it," he said.
"I heard about this problem but I've had a lot of things to do in the last few weeks, but now I know it is my problem too, of course.
"But everything I could say about this now would make it more complicated because first of all I have to collect a few bits of information.
"What I know is everyone in the club has a big interest in finding a solution for this.
"It is not what we want, we don't want the people leaving the stadium before the game is finished.
"That is all I can say about this, but of course when I heard it (the walkout) I was disappointed."
Source: PA